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About Us

Heat Pump Installation, Done Properly

Northline Heat Pumps is a residential heat pump specialist serving homeowners across Manchester and Greater Manchester. We exist to make low-carbon heating feel straightforward: clear explanations, realistic expectations, and practical guidance that helps people decide whether a heat pump is right for their home.

Heat pumps can be an excellent upgrade, but only when the system is surveyed, sized, and set up to match the building. Northline focuses on the parts that homeowners often find stressful—understanding heat loss, radiator and pipework suitability, hot water needs, outdoor unit placement, and how controls will actually be used day to day.

The goal is simple: warm, comfortable homes with predictable running costs and fewer surprises. That starts with transparent advice and continues through design choices that prioritise comfort, quiet operation, and efficiency—without overloading you with jargon.

As of August 2026, the site covers surveys, installation, retrofit support, and maintenance planning for owner-occupied homes and small residential portfolios. The emphasis is always on helping people make confident decisions before committing to major work.

What Makes Northline Different

Instead of treating a heat pump like a like-for-like boiler swap, Northline treats it as a whole-home heating project: fabric performance, emitter sizing, controls, and commissioning all matter. The advice is grounded in what typically happens in Greater Manchester homes.

Honesty About Suitability

Northline's approach is built around three principles: honesty about suitability, clarity on costs and disruption, and evidence-led sizing. If a property needs preparatory work—such as improving insulation, adjusting emitters, or upgrading electrics—those steps are discussed early so you can plan properly. We never assume one system fits all homes.

Flow Temperatures and Efficiency

A heat pump's performance is closely linked to the temperatures it needs to run at. Many systems are set up to operate efficiently at lower heating flow temperatures, commonly around 35–55°C, which is why radiator sizing and heat loss calculations matter so much. In plain terms: the better the home holds onto heat, the easier it is to run the system gently and efficiently.

Lifecycle and Maintenance

Many domestic air source heat pump systems are commonly designed around a service life of about 15–20 years, with real-world longevity depending on installation quality, settings, and ongoing servicing. That's why handover information, sensible controls, and straightforward maintenance planning are treated as part of the job—not an afterthought.

How a Northline Project Works

A typical Northline project follows five clear stages that keep decisions organised and reduce uncertainty. Each step ensures the system is designed and commissioned to match your home.


  1. Step 1

    Survey

    We focus on the home itself: room sizes, insulation levels, existing radiators, pipe routes, noise and location constraints, and how hot water is used.

  2. Step 2

    Heat Loss & Design

    The survey data turns into a plan: heat loss calculations, emitter options, target flow temperatures, cylinder sizing, and control strategy.

  3. Step 3

    Pre-Install Readiness

    We cover enabling work that may be needed before the unit goes in, such as electrical checks, condensate routing, and any agreed radiator or pipework changes.

  4. Step 4

    Installation & Commissioning

    This stage is about fitting and proving the system: tidy pipework, correct refrigerant and water circuits, safe electrics, and commissioning settings that match the design intent.

  5. Step 5

    Handover & Optimisation

    We ensure you can run the system confidently: what each control does, what normal sounds and defrost cycles look like, what to monitor, and how to adjust settings seasonally.

Grant Support Available

For homeowners thinking about grants, England and Wales have continued support through the Boiler Upgrade Scheme.

15–20 Years service life

Warmth shouldn't be a gamble. A careful survey, a clear design, and a proper handover make the difference.

Northline Heat Pumps
Northline Heat Pumps Greater Manchester specialist
For homeowners

Who Is This Site For?

The site is written for homeowners, landlords, and property managers who want straight answers. It is for people who are curious about reducing carbon and improving comfort, but who also need heating that simply works through a Manchester winter.

Next step

Ready to Start Your Heat Pump Journey?

Use Get a Quote to share the basics of your home and your goals, or choose Book a Survey if you want a detailed, survey-led starting point before making big decisions.